"You get what you pay for!"
Let me start out by saying we are extremely happy with your service. As to cost, I'd say you get what you pay for! We have used other companies, but they did not do as extensive and complete job on all of our technology - computers, iPads, and Smart Boards.
With other companies we have had to have technicians come back repeatedly.
Obviously, since we had to call your company, they did not fix the problem!
Your technicians are very accessible and we have had immediate response when we had questions. Their work has always been exemplary.
I feel that it is imperative to have monitoring and backups for our system. We have had a problem with viruses in the past although the previous company had installed preventative software.
We are a school where confidentiality is a concern. We need everything protected as students and outside people are very good when it comes to technology and how to get around firewalls, etc.
I am very pleased with the services we have received and would highly recommend your company to anyone. I would be happy to talk to people if they have any questions. Thanks again for your excellent service.
Director and Co-Founder
Golden Bridge Academy
"Polite and Speedy customer service."
We hadn’t backed up our system correctly, or monitored security from hacking/virus before TTechT. It is so easy in today’s world for hackers to gain access to your systems. I needed someone I could trust since they are monitoring our entire system and handling our remote system. TTechT also manages our website, we also have been hacked on our website. Since TTechT monitors the website, they were able to notice the site had been hacked before any damage was done to our website.
One of the biggest benefits to me is, I am able to log on from home/travel and if I have any issues to email or text them and someone calls me back. I have even called Lisa at 5:00 am during our busy season and she has answered the phone to help me, or if she is unable to help me she gets someone who can help me. I don’t mind paying a little more for the extraordinarily response time and the accuracy on the task they complete; you need to pay a little more to make sure your business is secure.
The employees at TT has are awesome, so polite, when I call in and on location. When I need them in an emergency they are there. They come prepared and with a solution to my problem. Choosing TTechT to handle our technology needs I never have to think about our data being protected! I can focus on our core business and know that our technology is “handled”.
Karen S. Miller
Nature’s Green Nursery
"You won’t find better people to work with"
We were concerned about the price initially. But, we soon realized that the services we received were necessary to keep our network up and running. Since working with TTechT we have not had the downtime we were experiencing before there services. They are always available and they respond quickly to our issues. You won’t find better people to work with than TTechT. The peace of mind you will have knowing everything is taken care of is worth far more than what you will pay.
Having TTechT monitor our network is very important to us. They do our backups, maintain our security, and perform updates. These have all been huge benefits to us. Just knowing these things are taken care of is a huge relief!
Mary Kay Snyder
Administrative Support Specialist/ IT
Champaign County Board of Developmental Disabilities
"Trustworthy Outside Source"
Some of the biggest benefits TTT provides, are security and monitoring of our system. We don’t need to worry about SPAM emails, viruses, etc. Knowing that they are our “watchdog” eases the stress and worry of a possible system crash. In the event something would happen, we can feel much better knowing that our system is being backed up regularly and not everything would be lost!
Overall, I would recommend TTT and their services to any of my colleagues, friends, family, etc. We have been extremely happy with their service, professionalism, knowledge, and (often-times) hand-holding!
De Ruijter International
"I trust TTechT"
I chose TTechT because you are a local company. You want to be successful, you want to do things right. Going with TTechT has proven to be a great choose for us. Location is a bonus; you are close when I need assistance. The price was not a big consideration; you get what you pay for. Being a small company, I can't afford to hire an IT person. Hiring your company was the most economical option. I trust your company because I know the people working there. I understand that their end goal is for our company to succeed and they have the work ethic to help us succeed. I never had someone do security for our computers. I like the peace of mind that your company is looking after the backups, security, and the network health for our company.
"Speed and Accuracy"
In business is all about, you get what you pay for. If a business person is trying to provide the best possible business solution for their client, they should expect the best possible business solution for themselves. TTechT is great at providing accurate quotes to their customers. They are not a company that is going to hit you with the hidden fees or a surprise bill. They work with you not against you!
Backups and monitoring are key to the health of a business. Add up the money lost in downtime, lost data on your system, and it will overwhelm anyone. In today’s fast paced world no one has time to do things twice due to attacks and viruses that bring a system to their knees. Understanding the importance of backups and monitoring, is the easy part. Having the knowledge and skills to restore a backup is where we trust TTechT. They provided us with the confidence that we will not be down for a long period of time.
Premier Rubber Reprocessing, Inc.
"Dependable IT Services"
We do not have an IT department for our small business, and we needed someone who we could depend on to help set up a network and monitor any issues that arise. I am able to call Tomorrows Technology Today and speak to an individual who has the knowledge necessary to either walk me through the steps to correct any issue I may be having or they can log in to my system via remote and fix the problem immediately, which means less down time for our business!
Tomorrows Technology Today staff are able to monitor our server and alert us to potential security problems. They have initiated calls to our business alerting us to needed updates and issues with our backups. I do not have to worry about anything because I know that with them monitoring our systems we are covered.
A few months ago my email was on the verge of crashing! I called TTT and one of the IT guys logged into the sever, diagnosed the problem, and had me up and running within 20 minutes. I use TTT, because I know an individual will answer the phone, not a machine, and the staff will always do their best to solve any issues quickly.
"Peace of Mind at the end of the day"
At first it seems like a lot of money but I cannot afford to have my company’s computers go down or lose valuable data. We only have six computers but they are vital to our business. I just write it off as a part of doing business that gives me peace of mind knowing things are getting taken care of and backups in place in case of a catastrophe.
I have no complaints with your services. You guys do a great job of keeping our systems up to date and respond quickly with any request we make. George has always been able to fix anything I screw up. We have dealt with different companies through the years with a problem here or there (mainly viruses) but found nobody that offers the services that TTechT provides for us. I can say that since you guys have been monitoring our system we have had no problems.
Whitney Painting & Sandblasting, Inc.
"Great Spam Control options"
TTechT is dependable and available on a short notice. We have always had very quick response to problems and there has never been a time when they said “we will get to it tomorrow—it was always immediate response or within the hour. The amount of down time they have prevented us from has saved our company time and money over the years.
I enjoy the monitoring services because, I do not have to worry if our spam and virus protection is up-to-date TTT takes care of it for us. Also it is a peace of mind to know that if there is an issue they are on top of it. For example: we felt our internet was slower than normal so, we unplugged our router for a while; as we have been instructed to do so in the past by the TTT Staff. We got tied up with other things, and did not plug back in right away, so we got a call from TTT asking if everything is ok. With TTT’s monitoring system they got a warning from our system about everything not working properly. That is what I pay for—the peace of mind, convenience and dependability.
I highly recommend TTT to anyone looking for a company with dependable and knowledgeable staff. Remember you get what you pay for.
Wendel Poultry Services Inc.
"Top of the Line Security Options"
We have been with TTechT for over a year and are extremely satisfied with quality of your service. Previous to turning over our security needs to TTechT we were with another provider and service was good, but our overall security was limited. We also priced several vendors (AVG and one other) before making the switch and TTechT fees per PC are very much in line for the coverage we are receiving.
We are now embarking on phase 2 with TTechT. We are adding the domain controller, which will add a much needed second layer of protection. Ensuring proper security measures and keeping up with security software is the # 1 safety measure to safeguard our client’s information. We have a duty to our customers to protect their private information. Working with TTechT has made that process easier and more reliable. We also need to be sure we are backing up all of our data! Data lose would be very harmful to our company. We are glad backups are a breeze with TTechT!
"Great Technology Partner"
The technology climate today is much different than it was five years ago. Back then, we were comfortable keeping all of our own information on our desktop computers and taking them in for service if need be. Then the compliance issues became much more structured thru credit cards, banking and the like. I had attended a Rotary meeting where a guest speaker discussed the importance of backing up your information, etc. Recently afterwards, I received a post card from Lisa at TTechT and called her to ask some follow up questions. In the end, I obviously decided to have your company put Bella’s on your system. I am in the restaurant business, not the technology business. I am smart enough to know that I can cook, cater and function well as a restaurant, but I am not an expert in the technology field. I had done some research on other companies, but soon realized that TTechT has the expertise that far exceeds the competition. I am willing to pay a little extra to get the best representation over my technology needs. I also appreciate that your employees have ties to the community and have given countless hours back to our area.
In today’s market, there is a tremendous amount of scams, virus challenges and the need for our ever-growing business to have a back-up monitoring system. If one of my computers goes down, I will lose my entire accounting system, recipes, touch screen entries and inventories. I had a scare with one of my computers that held our entire catering portfolio prior to calling you all. Luckily, you all were able to get the information off of my hard drive and set me up on a backup system. It was after that scare that I realized how important my data was to Bella’s and that I had been foolish not to have done it sooner. I can’t even imagine losing 16 years of information that I kept accumulating and never had a backup plan in place. Since choosing Tomorrow’s Technology Today, I have been extremely satisfied with your service, your quick responses, and ability to remotely log in to our systems if necessary. I am never concerned about any computer issues anymore. Thanks again for being a great technology partner with Bella’s.
Bella’s Italian Grill
"Best IT Services Around"
Tomorrow’s Technology Today is the best thing that has happened to Stachler Concrete. The price for their service is worth knowing your company is being monitored and given the service you’re looking for. They are very professional yet personable. You tell them what you need and they do everything they can to accommodate your needs. Our wait time for their service is shorter than any other IT company that we have been with previously. We like the fact that they can monitor our network remotely. It eliminates viruses, hackers, etc. that can happen to a system without your knowing until it’s too late. I would highly recommend Tomorrow’s Technology Today to anyone looking for a reliable technical service.
"I can see the difference between TTechT and the other consultant"
George did a wonderful job and we had little to no problems when the robot went live. Then problems arose with the robot communicating to our software. The network that was installed had nothing to do with this communication problem. George came in and quietly went around doing his job and not distracting the staff. I was very pleased with the service. We have little to no problems with the network installed by TTechT.
When we worked with another IT Consulting Team we seemed to have problems from time to time and they were never able to pinpoint the problem the consultant or the associate at the software company.
Yes, there was a price difference, but since we have been we TTechT we have felt very confident in the services that we are receiving. We decided to change our contract to the SMaRT services that they offer. It is a maintained prevention contract that provides us with on time updates and protection. In hindsight, I can see the difference between TTechT and the other consultant. The consultant also had never before did what we started out with TTechT.
As far as monitoring and benefits, it is amazing to be able to contact TTT and someone is usually available to handle questions and to address the issues evenly remotely without having to step into the store. The monitoring of viruses and spamming has been eliminated. Knowing that our software is being updated daily with patches and the call when a battery needs to be replaced is special. (not a surprise)
Just know that I feel comfortable with all of the staff at TTechT. George was our first encounter and we have worked with of all. Your people have a good handle on the technology at your level and I wouldn’t feel comfortable trying to attempt this job.
I sleep comfortably at night knowing that TTT is protecting us
Dale Bertke, R.PH.
Schwieterman Pharmacies, Inc.
"They always have a Plan"
I was intrigued by the newsletter that Lisa Urwin mailed out regularly so, when I decided that when we had a problem it was costing me too much time, money, and frustration, they were one of the two companies I called. I could not afford the time to have someone take a few days to fix my computer. I don't know how to set up wireless hardware. It seemed every time I bought a new item it took me at least a day to tie it into what I had.
I felt that we were too small to afford to enroll in this type of service, but I am also smart enough to foresee that if I can't handle installing hardware or even software without a headache, I would have a mess on my hands if we had a catastrophic hack. I bit the bullet and enrolled and am so happy to say the peace of mind has lifted a burden.
I have since talked to other small business owners that I have admired in the area and am surprised at how many of them do not have the protection I have. Since enrolling in the SMaRT service, I can say I have not had any troubles that have delayed my ability to work. I am very happy to know that for less than we pay for any other utility each month, I am covered.
In Lisa's newsletters she wrote of the issues that may not have affected me yet but definitely could. They were issues that I would have never expected could happen and, I needed to know the risk about the potential problems. I could definitely see that when we took our accounting system to the cloud we would be even more vulnerable.
We really don't have a plan as to how we will grow or expand but, I am not worried that we will have a problem adding new hardware and software or that our information won't be safe. I don't have to spend time researching each new feature on the virus protection plans, or worrying that I chose the wrong one. I don't understand most of the jargon anyway. I feel confident letting TTT chose and protect me. They have the plan!
G & L Sales & Service
"Always easy to work with"
My name is Becky Dues and I work at Midwest Certified Boom Repair Services Inc. Over the years, we have worked with various IT companies and people and have decided to continue to work with TTechT because of their polite, friendly and knowledge personnel. We had a major computer crash in 2010 and TTechT helped get us back up and running and worked directly with Intuit on or QuickBooks issues. We have since utilized TTechT’s Smart services for continued monitoring on our computers and are alerted if a problem arises. I would highly recommend TTechT to anyone!!
TTechT designed a website for Midwest Certified Boom Repair Services Inc. , Inc. and we were very pleased with the colorful and easy to navigate website. We have received many compliments on our website from our customers. TTechT makes quarterly updates and will make changes as needed, if desired. I would highly recommend TTEchT to design a website for your company.
Midwest Certified Boom Repair Services Inc.
"A successful business can’t afford to be down"
Before switching to Lisa’s Services, we were spending too much time and money trying to troubleshoot and repair network issues ourselves. We have the benefit of assurance that if our network goes down for whatever reason we can contact TTechT Support and have a technician available within a reasonable time frame. This allows the employees to stay focused on their job responsibilities and greatly reduce inefficiencies due to the network being down.
We can contact TTechT Support with one click from any workstation to create a ticket. This takes a screenshot of the issue we are having and provides the necessary information to the technician.
We definitely recommend Tomorrow’s Technology Today because, a successful business cannot afford to be down and have employees unable to assist customers in a timely fashion. In addition, TTechT provides data backup, manages software updates and provides spam control so we don’t have to worry about managing those time consuming issues.
S.I. Distributing Inc.
"Quick Response time every time"
What I enjoy most about TTechT’s services is, It’s painless free for me. I just email it in, tell them my problem, and it magically gets fixed.
I would recommend your services. You guys do great work. My network has been up and running with no issues, I’m not sure if it’s just luck or if it’s you guys doing your job. But I’m certain that it’s more of you guys doing your job than just luck.
Tomorrows Technology Today’s Team is a pleasure to work with. Their ideas and responsiveness have exceeded my expectations. Their implementation of web site information and technical support go far beyond the industry norms. TtechT adds value through inventive applications for my business. Being in a smaller community helps them understand local businesses and accommodate their customer’s requests. I am happy to be a customer and friend to Lisa and her TtechT team.
Upstage Downtown Dance Theatre
"Emergency Hot Line is Great Customer Service"
Before choosing Tomorrow’s Technology Today, my main were a slow network and some other software issues that needed addressed, and to the best of my knowledge it is working better than ever before.
The biggest benefit to hiring TTechT is I don’t have to mess with my network going down anymore. Simple as that. I can hack my way through some problems, but when I have problems, I handle it myself, and I spend a lot of time trying to fix stuff and it eats up a lot of time.
I’m running a network of ten computers. It’s not a bad cost per computer. I typically don’t worry about my computers going down, and if they do go down, then I typically just send off an email and I typically get help within a half an hour or forty minutes. If it’s an emergency issue, then TTechT does their best to help me out. If it’s not an emergency issue, then I usually indicate that in my email and they accommodate me as needed.
Excel Machine and Tool
"Cost efficient Solutions"
Before TTT came into our office we had extremely outdated equipment, since we are a nonprofit organization, we needed reasonably priced equipment. Lisa presented us with lots of options that were cost efficient for our business. Lisa and her staff understand the importance of our business and make themselves easily available when we need them. TTechT’s customer service is outstanding, so we ended up going with their Smart Services to help educate the not so tech savvy people in the office (myself included). We have seen a return on our investment with our Smart Services, everything in the office runs smoother and with the new equipment we are more productive in a business day.
Mercer County Fair
"Great Customer Service"
The website developer did a great job developing our website!
Wellman Brothers Inc.
Former Executive Director
American Red Cross of Mercer County
"Love our new website"
Because of the circumstances with our old web provider, this was not an easy accomplishment! The website developer was super! We really appreciate all her patience and dedication. We really didn't compare prices, we knew we wanted to stay local and got good references for your company.
"Over delivered on my expectations"
Thanks for all of your help with the migration. I really don't know how it could have went much smoother. I was very impressed. I know I told Lisa I felt your guy's hourly rate was high, but you have proven it is one of those things where you get what you pay for. Thank you for over delivering on my expectations.
Luke Van Tilburg
Chief Financial Officer
Van Tilburg Farms, Inc
"Patient and Understanding with my lack of computer knowledge"
Thank you so much for your service! Tony does such a great job. He is so very patient with my lack of computer knowledge.
Mrs Giney Gehret
St. Charles Senior Living Center
"They Have Retrieved Data We Thought Was Long Gone!"
“We have required the services of Tomorrow’s Technology Today on several occasions, ranging from system management and updates to system forensics retrieval projects from our server."
"On every occasion, the staff of Tomorrow’s Technology Today have always responded to our needs with a sense of urgency, along with great technical knowledge and of the up most professionalism. Their response to our needs have supported the growth of our business in several ways. We are very fortunate to have such a service as TTT in our area, ready and willing to serve the IT needs of our business community.”
"Truly Care about their customers"
We appreciate the service and support we receive from Tomorrow’s Tech Today and enjoy the relationships we’ve built with your staff. I certainly would not hesitate in recommending your company for computer maintenance / support or web site work should I encounter a situation with a company looking for a provider for these type of services.
Cy Schwieterman, Inc.
“Always my top choice for computer support”
Julie Coley Werling