The technology climate today is much different than it was five years ago. Back then, we were comfortable keeping all of our own information on our desktop computers and taking them in for service if need be. Then the compliance issues became much more structured thru credit cards, banking and the like. I had attended a Rotary meeting where a guest speaker discussed the importance of backing up your information, etc. Recently afterwards, I received a post card from Lisa at TTechT and called her to ask some follow up questions. In the end, I obviously decided to have your company put Bella’s on your system. I am in the restaurant business, not the technology business. I am smart enough to know that I can cook, cater and function well as a restaurant, but I am not an expert in the technology field. I had done some research on other companies, but soon realized that TTechT has the expertise that far exceeds the competition. I am willing to pay a little extra to get the best representation over my technology needs. I also appreciate that your employees have ties to the community and have given countless hours back to our area.
In today’s market, there is a tremendous amount of scams, virus challenges and the need for our ever-growing business to have a back-up monitoring system. If one of my computers goes down, I will lose my entire accounting system, recipes, touch screen entries and inventories. I had a scare with one of my computers that held our entire catering portfolio prior to calling you all. Luckily, you all were able to get the information off of my hard drive and set me up on a backup system. It was after that scare that I realized how important my data was to Bella’s and that I had been foolish not to have done it sooner. I can’t even imagine losing 16 years of information that I kept accumulating and never had a backup plan in place. Since choosing Tomorrow’s Technology Today, I have been extremely satisfied with your service, your quick responses, and ability to remotely log in to our systems if necessary. I am never concerned about any computer issues anymore. Thanks again for being a great technology partner with Bella’s.
Bella’s Italian Grill, Celina, Ohio